From the catalogs of babes











{July 6, 2009}   First, do no harm

oclcdonoharm

 

Wow. You want your paying customers to do your work for you, and then you imply that they are possibly too ignorant or too malicious to do the work? Go OCLC. That’s some nice customer relations there. I’m sure they “meant no harm,” but reading that warning message upon login day after day really puts a negative taste in my mouth. If OCLC wants it done their way, then they should do it themselves, or hire people to do it for them. If they are truly interested in supporting the evolution of cataloging through community efforts (as they claim), then they need to be open to the idea that evolution will require some change, and that some deviation from the traditional methods might actually not “harm,” but improve.

BTW, OCLC: it never in a million years would have occurred to me to do any harm, until I read that message. Thanks for putting the idea in my head.

 

And as an aside, I doubly hate seeing that message since (as you can see from the screenshot) we’re only CatExpress users, and therefore couldn’t participate even if we wanted to. Seems like the software should be able to determine my level upon login and only show me messages that apply to me or my institution. Just another chink in OCLC’s technological advancement armor–personally, I’d be skeptical to invest faith in technological advancement in any company that apparently can’t manipulate something like user accounts and login creditionals. Just saying.

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